You've got questions, we got answers! Below are the
most frequently asked questions (FAQs) for aMemoryJog
web and iPhone editions. If you don't find the answer
you are looking for, feel free to
contact our support team.
Got a question not answered below?
If you can't find the answer you are looking for, you can
send us an email and we
will automatically turn that email into a support ticket. Once we
answer your question, you will get an email.
How long can I use aMemoryJog web edition before purchasing?
You can use it for 30 days before purchasing. We do not collect any
credit card information during your 30 day free-use period, it is
totally commitment free.
Can I import data from another software program?
Yes, most other password and information managers allow you to
export your information into a comma-separated (CSV) format. To
import your information:
1. Export your data in CSV format using your existing
2. Log into the web version of aMemoryJog.
3. Click Import from the top of the page, select the CSV file, map
your fields and you're done!
Is my data backed up?
If you subscribe to the Web edition of aMemoryJog, all your data is
backed up daily and can be synchronized with your mobile devices.
Can I use aMemoryJog on my tablet and smart phone or other mobile
Yes, the web edition works with any device that supports a web
browser, so it will work well with the PC, Mac, and a tablet. The
iPhone edition is optimized for the smaller screen of the iPhone.
Do you offer discounts for the web edition?
Yes, we offer discounts for subscribing longer than a year. If you
sign up for 3 years, we provide a 5% discount and if you sign up for 5
years, we offer a 10% discount. The web edition allows you to sync your
data with your mobile and tablet devices and offers daily backups of
your data. Here are the prices for the web edition:
$9.99 for 1 year
$28.48 for 3 years (5% discount)
$44.96 for 5 years (10% discount)
How can I find out when my web edition subscription expires?
Log into the web edition of aMemoryJog and click Settings.
It will display the date your subscription expires and will allow
you to renew the subscription. If you renew before your expiration,
you will be credited with the unused days as well as the additional
days you are purchasing.
Can I purchase before my web edition trial ends?
Yes! Simply log into the web edition of aMemoryJog and click Settings.
It will display the date your trial expires and will allow you to
purchase a subscription. If you purchase before your trial expiration,
you will be credited with the unused days as well as the additional days
you are purchasing.
How secure is the information I keep in aMemoryJog?
We use 256-bit AES encryption, the same encryption level most banks
use. So rest assured, your data is safe and secure.
Do you keep my credit card information on file?
No, when you purchase a subscription of aMemoryJog, we do not keep
your credit card information on file. In fact, we never even see it
because we use PayPal for credit card processing and they handle all
your purchases securely.